Terms & Conditions

There must be the following statement on any website through which sales of alcohol are made: “We operate a Challenge 25 policy and you must be at least 18 years old to purchase alcohol. It is a criminal offence for anyone under the age of 18 to buy or attempt to buy alcohol. It is also a criminal offence for anyone to buy or attempt to buy alcohol for persons under the age of 18. A record is kept of all purchases and attempted purchases.
All delivery address labels must state that the package must not be delivered to a person under 18 years of age. All transactions requiring age verification via a courier are to be documented (can be electronic), detailing the order number, recipient’s delivery address. This document is to be made available to any responsible authority if requested.
When age-restricted goods are delivered to a customer's address, the person who takes receipt of the goods must subject to Challenge 25 verification. Where age verification is required, an original valid photographic identity document must be provided.
The only acceptable forms of identification allowed are a valid passport, a valid photo ID driving license or a valid proof of age scheme card with the PASS approved hologram.

Alcohol Licensing and AWRS Due Diligence PolicyAs part of Saveurs & Traditions commitment to trading in full compliance with all relevant UK, EU and International laws, we will:

Thoroughly & objectively assess potential risks for alcohol duty fraud within our operational supply chain.
Implement reasonable and proportionate checks, as part of our day-to-day trading, to help identify transactions that could lead to fraud or involving goods on which duty may have been evaded.
Abide by our implemented procedures, taking timed and effective actions where a potential risk of fraud has been identified. All checks, we intend to carry, will be documented aligned with our governance processes. This is to prevent fraudulent transactions from potential customers or trading partners willing to work with us.

Alcohol LicensingSaveurs & Traditions has been granted with a premises alcohol license by Solihull Metropolitan Borough Council. Saveurs & Traditions designated premises supervisor and personal license holder is Mr. Stéphane Picon.Saveurs & Traditions operates under « Challenge 25 » and is allowed to request proof of identity to ensure customers are 18 and over to purchase alcohol from us.AWRS Due diligence PolicyIntroductionThis Alcohol Wholesaler Registration Scheme (AWRS) Due Diligence Policy outlines the procedures and practices our company adheres to in order to comply with the AWRS regulations. The goal of this policy is to ensure that all our business operations involving alcohol are conducted legally, responsibly, and transparently, thereby preventing fraud and protecting our business and customers.Policy ObjectivesCompliance with Legislation: Ensure full compliance with the Alcohol Wholesaler Registration Scheme (AWRS) as mandated by HM Revenue and Customs (HMRC).Prevent Fraud: Prevent illegal activities such as fraud and evasion of duties.Transparency: Promote transparency and accountability in all transactions.Risk Mitigation: Identify and mitigate risks associated with the supply chain.ScopeThis policy applies to all employees, contractors, and agents involved in the purchase, sale, and distribution of alcoholic beverages within the company.ResponsibilitiesManagement: Oversee the implementation of the due diligence policy and ensure resources are available for effective execution.Employees: Adhere to the due diligence procedures and report any suspicious activities.Compliance Officer: Monitor compliance, conduct regular audits, and update the policy as needed.Due Diligence ProceduresVerification of Suppliers and CustomersAWRS Registration Check: Verify that all suppliers and customers are registered with AWRS and have a valid Unique Reference Number (URN). This can be done using the HMRC online look-up service.Business Information: Collect and verify business information including company name, address, VAT number, and company registration number.Financial Stability: Assess the financial stability of suppliers and customers by reviewing financial statements and credit ratings.Reputation Check: Conduct checks to ensure suppliers and customers have a good business reputation by reviewing online reviews, industry feedback, and any available public records.Transaction MonitoringRegular Reviews: Regularly review transactions to ensure they are consistent with the nature and scale of the business relationship.Red Flags: Identify and investigate any unusual or suspicious transactions, such as significantly large orders, frequent changes in delivery locations, or discrepancies in payment methods.Record KeepingDocumentation: Maintain comprehensive records of all due diligence checks, including copies of documents and notes from verification processes.Retention Period: Retain records for a minimum of six years in accordance with HMRC requirements.Training and AwarenessEmployee Training: Provide regular training to employees on due diligence procedures, the importance of compliance, and how to identify and report suspicious activities.Updates: Keep staff informed about any changes in AWRS regulations and updates to the due diligence policy.Reporting and EscalationSuspicious Activity: Report any suspicious activity or concerns to the Compliance Officer immediately.Internal Audits: Conduct internal audits periodically to ensure the due diligence procedures are being followed effectively.External Reporting: If required, report suspicious activities to the relevant authorities in compliance with legal obligations.Review and UpdatesThis policy will be reviewed annually or when there are significant changes to AWRS regulations. Updates will be made as necessary to ensure ongoing compliance and effectiveness.ApprovalThis policy has been approved by Saveurs & Traditions and is effective as of 05^th of July 2024. All employees, contractors, and agents are required to adhere to this policy without exception.Company StructureSaveurs & Traditions operates as sole trader, VAT registered business in the UKDue Diligence code of conduct (DDCOC)IntroductionThis Due Diligence Code of Conduct sets forth the standards and principles that our company adheres to in conducting business ethically, transparently, and responsibly. This code applies to all employees, contractors, and agents involved in our business operations, ensuring compliance with legal requirements and fostering a culture of integrity.Core PrinciplesIntegrity and Honesty: Conduct all business activities with integrity and honesty. Avoid any actions that could damage the reputation of the company.Transparency: Ensure all transactions and business relationships are conducted transparently. Disclose all necessary information to relevant stakeholders.Compliance: Comply with all applicable laws, regulations, and internal policies. This includes, but is not limited to, the Alcohol Wholesaler Registration Scheme (AWRS) regulations.Accountability: Take responsibility for actions and decisions. Report any unethical or illegal activities.Due Diligence StandardsSupplier and Customer VerificationAWRS Registration: Verify the AWRS registration status of all suppliers and customers, ensuring they have a valid Unique Reference Number (URN).Business Credentials: Collect and verify essential business information such as company name, address, VAT number, and company registration number.Financial Health: Assess the financial stability of business partners through financial statements and credit checks.Reputation and Conduct: Evaluate the reputation of suppliers and customers through references, reviews, and public records.Ethical Business PracticesFair Dealing: Engage in fair and open dealings with all stakeholders. Avoid conflicts of interest and favouritism.Respect for Laws: Adhere to all legal requirements, including those related to labour, health and safety, and environmental protection.Confidentiality: Protect the confidentiality of sensitive information. Only share information with authorized personnel and entities.Transaction Monitoring and ReportingRegular Monitoring: Continuously monitor transactions to detect and prevent any irregularities or suspicious activities.Suspicious Activity Reporting: Report any suspicious activities to the Compliance Officer immediately. Cooperate with investigations conducted by internal or external authorities.Record Keeping: Maintain accurate and comprehensive records of all due diligence checks and transactions for at least six years.Employee Conduct and TrainingTraining Programs: Participate in regular training programs on due diligence procedures and ethical business practices.Code Adherence: Adhere to this Code of Conduct at all times. Report any violations of this code to the Compliance Officer or through the designated whistleblowing channels.Professional Behavior: Exhibit professionalism, respect, and fairness in all interactions with colleagues, customers, and suppliers.Continuous ImprovementPolicy Review: Regularly review and update due diligence policies and procedures to ensure they remain effective and compliant with current regulations.Feedback Mechanism: Encourage feedback from employees, customers, and suppliers to improve due diligence practices and address any concerns.EnforcementFailure to comply with this Due Diligence Code of Conduct may result in disciplinary action, including termination of employment or contract. Serious violations may also result in legal action.ApprovalThis Due Diligence Code of Conduct has been approved by Saveurs & Traditions and is effective as of 5^th of July 2024. All employees, contractors, and agents are required to adhere to this code without exception.Requirements to open a Retailer, wholesaler or distributor account to purchase alcohol from Saveurs & TraditionsThe following documents must be produced at the time of application

Copy of incorporation certificate (applies for Private Limited or Partnership)
Copy of VAT certificate
Company bank details
Company director or legal representant photo id (Passport or Driving license)
AWRS Due diligence questionnaire
Business Proof of address (utility bill less than 3-month-old)

Upon reception of these information, Saveurs & Traditions will conduct the necessary checks before opening the account. Any customers identified as high risk will undergo further questioning. High risk customers that are accepted will be evaluated every three months; all other customers will be reviewed on an annual basis.Payment by Bank Transfer only, cash and cheques are not accepted.Customers failing internal checks will be notified, account will not be created and customers with suspicious behavior will be reported to HMRC in a timely manner.Requirements for Alcohol suppliers / wholesalers willing to supply Saveurs & Traditions:IntroductionThis Supplier Due Diligence Policy outlines the procedures and standards our company follows to evaluate and manage relationships with suppliers. The goal is to ensure that all suppliers operate ethically, comply with legal requirements, and align with our company’s values and standards.Policy ObjectivesLegal Compliance: Ensure all suppliers comply with relevant laws and regulations.Ethical Standards: Promote high ethical standards in the supply chain.Risk Management: Identify and mitigate risks associated with supplier relationships.Sustainability: Encourage sustainable and responsible business practices among suppliers.ScopeThis policy applies to all employees, contractors, and agents involved in the procurement process and management of supplier relationships.ResponsibilitiesManagement: Oversee the implementation of the supplier due diligence policy and allocate resources for its effective execution.Procurement Team: Conduct due diligence checks, evaluate suppliers, and ensure compliance with this policy.Compliance Officer: Monitor compliance, conduct audits, and update the policy as necessary.Due Diligence ProceduresSupplier EvaluationInitial Assessment: Conduct an initial assessment of potential suppliers based on their business credentials, financial stability, and reputation.Legal Compliance: Verify that suppliers comply with all relevant laws and regulations, including labor laws, environmental regulations, and industry-specific requirements.Ethical Standards: Evaluate suppliers’ adherence to ethical standards, including anti-corruption policies, fair labour practices, and human rights protections.Documentation and VerificationBusiness Information: Collect and verify essential business information, including company name, address, VAT number, and company registration number.Financial Health: Assess the financial stability of suppliers through financial statements, credit checks, and other financial analyses.References and Reputation: Obtain references from other businesses and review public records to assess the supplier’s reputation and past performance.Contractual AgreementsThe following documents must be provided to apply as an alcoholic beverages’ supplier to Saveurs & Traditions:

Company Introduction stating nature of business and products available
Payment terms, including returns policy, insurance provisions, details on what provisions are the goods sold, i.e. ex-cellars, FOB, delivered, etc
Company Bank Details
Company details including:
If you are a UK duty paid supplier, please provide us with copies of form W-5 (or similar document) showing evidence of duty payment

Company Registration Number
VAT Registration Number
HMRC Deferment Number (if applicable)
WOWGR Number (if applicable)
Excise Registration Number
Warehouse Address
AWRS Number (URN)

Once the supplier has sent the above information, the appointed accounts officer or another trained member of the team will review it. The overall risk of the supplier will be established. If the business is identified as a high-risk supplier, further questions will be asked, and site visits will be conducted as appropriate. Any suspicious retail pricing at uneconomic levels or improper trading patterns will be reported to HMRC in a timely manner.All high-risk suppliers will be reviewed every three months; all other suppliers will be reviewed on an annual basis.Saveurs & Traditions Due Diligence Code of Conduct (DDCOC) sets out the basic rules we will follow and the values that will guide our decisions. It also points us to more detailed processes and procedures relating to the purchase and supply of alcoholic products.The DDCOC is built on the premise of ‘knowing your customer or supplier and the commercial transactions that will be involved.' Supply chains are only as strong as the weakest link and the purpose of Saveurs & Traditions DDCOC is to prevent entering into commercial transactions with any illicit customer or supplier. The policy will aid in ensuring all customers and suppliers are regularly reviewed so any changes in activities are identified and the appropriate action taken.Specific guidelines have been developed for customers and suppliers. All customers and suppliers must provide the required list of documents and completed questions for Saveurs & Traditions to undertake a risk assessment before any account is opened. Saveurs & Traditions will only trade with a customer or supplier if they have passed the necessary risk assessment checks. Saveurs & Traditions will only work with suppliers in the alcohol industry who accept payment by cheque or bank transfer. Cash payments are not permitted.A designated accounts officer or another authorized member of the team will review the submitted information on a case-by-case basis and a Director will conduct the final sign-off. Any customer or supplier who fails to pass the risk assessment will immediately have all transactions ceased pending review. If the review is unsatisfactory, the account will be closed indefinitely.Regular reviews of customer and supplier information will be conducted by an accounts officer or another authorized member of the team and the final sign-off will be conducted by a Director.All initial checks and further reviews will be documented in the customer or supplier file and maintained on an ongoing basis. Reminders for checks should be logged onto the accounting software and Outlook calendars.The DDCOC will be implemented and maintained by the designated accounts officer. All training of the DDCOC must be authorized by the accounts officer or Directors and any changes in staff will undergo full training on the DDCOC. Part of the DDCOC is to ensure day-to-day checks are in place to identify transactions that may lead to fraud or involve goods on which duty may have been evaded. Checks in purchase order processing and customer orders are two areas where daily checks are performed.Compliance Clauses: Include compliance clauses in all supplier contracts, requiring adherence to legal standards, ethical practices, and this policy.Audit Rights: Reserve the right to conduct audits and inspections of suppliers to ensure ongoing compliance.Monitoring and ReviewOngoing Monitoring: Regularly monitor supplier performance and conduct periodic reviews to ensure continued compliance with this policy.Risk Assessment: Identify and address any risks or issues that arise during the course of the supplier relationship.Continuous Improvement: Encourage suppliers to adopt continuous improvement practices and support them in enhancing their compliance and performance.Training and AwarenessEmployee Training: Provide training for employees on supplier due diligence procedures and the importance of compliance.Supplier Education: Educate suppliers about our company’s standards and expectations and provide resources to help them comply.Reporting and EscalationIssue Reporting: Report any concerns or issues with suppliers to the Compliance Officer immediately.Investigation and Action: Investigate any reported issues promptly and take appropriate action, which may include terminating the supplier relationship if necessary.Record KeepingMaintain comprehensive records of all due diligence activities, including documentation of assessments, contracts, monitoring reports, and communications with suppliers. Retain these records for a minimum of six years in accordance with legal and regulatory requirements.Review and UpdatesThis policy will be reviewed annually or when significant changes occur in relevant laws and regulations. Updates will be made as necessary to ensure ongoing compliance and effectiveness.This policy can be reviewed and amended by Saveurs & Traditions anytime it is deemed necessary and without prior notice